Traffic E-Challan alerts
Safe City authorities have confirmed a key update for all drivers and vehicle owners: official e‑challan SMS notifications in 2026 will now be sent only from the number 9915. This change is meant to protect citizens from fake messages and fraud. Earlier messages were sent from 8070, but authorities stress that no other number is authorized to send e‑challan alerts. Always be cautious and avoid fake links or payment demands.
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| Update Detail | Official Info |
|---|---|
| New Official SMS Number | 9915 |
| Old Government Number | 8070 (no longer used) |
| Issued by | Punjab Safe Cities Authority (PSCA) |
| Genuine Messages Include | Traffic violation details |
| Fraud Warning | Do not click links in fake SMS |
| Payment Requests | Never sent via SMS by PSCA |
| Report Fraud To | Police Helpline 15 / Cybercrime Authorities |
| Official Website/Portal | Safe City / PSCA official channels |
What the Official Update Says
The Punjab Safe Cities Authority (PSCA) clarified that all genuine traffic e‑challan SMS alerts are now being delivered from the short code 9915, replacing the previous number 8070. The authority stressed that no other number is used to send official e‑challan messages. This announcement comes in response to numerous scam messages circulating that claim to be from Safe City but actually aim to steal personal or financial information.
The spokesperson emphasized that Safe City never asks for bank details, payment information, or account numbers via SMS. Citizens are advised not to click on links in suspicious e‑challan messages or visit unofficial websites claiming to issue e‑challans.
Why This Update Matters
There has been a rise in fake e‑challan SMS scams that use unofficial numbers and malicious links to trick people into paying fines or handing over personal data. These messages often threaten legal action or urgent payment demands, causing unnecessary fear and confusion. Authorities want to make it clear that real e‑challan alerts have specific sender details and never include payment requests via SMS.
By standardizing all legitimate e‑challan notifications to come only from 9915, the Safe City Authority aims to make it easier for citizens to spot fraud and stay safe online.
How to Identify a Genuine E‑Challan SMS
To avoid falling for a scam, look out for these official signs:
• Official sender number: Only 9915 is used.
• Details included: The SMS should state the time, place, and reason for the traffic violation.
• No payment links: Genuine messages will not contain links asking for bank transfers or account info.
• No financial or sensitive data requests: Safe City will never ask for passwords or PINs.
If you see any variation from these signs, treat the message with suspicion and do not act on it.
What You Should Not Do
Here’s what to avoid if you receive a suspicious SMS:
• Never click on unknown links in e‑challan SMS messages.
• Do not share personal details like bank account or CNIC numbers.
• Do not make payments through URLs sent in SMS unless verified.
• Never respond to requests for financial or account information.
Fake SMS messages are often designed to look legitimate and may use urgent language to trick you into making quick decisions. Always verify through official channels before responding.
Stay Safe Online – Practical Steps
To protect yourself from e‑challan scams, follow these safe practices:
• Only trust SMS messages that come from 9915.
• If you’re unsure, check your challan status on the official PSCA portal or contact authorities directly.
• Report suspicious messages to your local police helpline 15 or cybercrime units.
• Keep your mobile and device security up to date to avoid phishing attacks or malware.
Being cautious and informed is your best defense against fraudsters who misuse official names and logos to gain trust. Official sources will always provide clear, verifiable details without asking for payments or data via SMS.
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Latest Official Actions Against Fake E‑Challan Scams
Authorities have also taken action beyond changing the SMS number. The Pakistan Telecommunication Authority (PTA) has blocked more than 100 fake e‑challan websites that were misleading users and collecting personal data illegally. These websites often used official symbols and branding to appear legitimate, but were designed to trap unsuspecting citizens.
The Safe City Authority, along with PTA and law enforcement, continues to crackdown on fraudulent platforms to keep drivers and citizens safe.
Helpline & Contact Information
For questions, verifications, or to report fraud, use the official contacts:
• Police Helpline: 15 (for general public safety issues)
• FIA Cybercrime Wing: Report online scams through the Federal Investigation Agency’s cyber unit.
• Safe City/PSCA official website and app: Use official platforms for challan status and details.
These channels help ensure that you get accurate information and can report suspicious activity quickly.
Conclusion
The announcement that official e‑challan SMS alerts will only come from 9915 is an important step in reducing fraud and protecting citizens in Pakistan. With the rise of scam messages pretending to be from traffic authorities, knowing the correct sender number can save you from losing money or exposing personal data. Always rely on official sources and avoid clicking unknown links. Stay cautious and use trusted helplines if you suspect a fake message.
FAQs
What is the official SMS number for Safe City e‑challan alerts?
All genuine e‑challan SMS notifications now come only from the number 9915.
Should I make payments through links in e‑challan SMS messages?
No. Safe City never requests payments or bank details via SMS. Any such link is likely fake.
What should I do if I receive a suspicious e‑challan message?
Do not click on links and report the message to your local police helpline 15 or to cybercrime authorities.